“Elephant & Cross is the best and easiest way to obtain Level 4 and Level 5 without having to quit your job. … You can study at your own pace with no assignments deadlines. … I enjoyed studying here and I thank the administrator for the establishment of ‘Elephant and Cross’.”
Online Diploma in Hospitality and Tourism Management, Level 5.
A UK diploma in hospitality and tourism management, studied completely online around your rota. No exams, no deadlines. €220 a month, and Malta refunds up to 70% of it when you finish.
Check if I qualify5.0 on GoogleMost finish in 10 to 15 monthsRecognised in Malta and the EU
Delivered byOnline Business School, UKAwarded by OTHM · Regulated by Ofqual · Recognised by MQRIC
Our students love studying this diploma online.
“Incredible service from Elephant & Cross, they have been assisting me wherever needed and giving me instant support when requested. … I highly recommend them if you want flexibility in your studies!”
“Highly recommend, very helpful and appreciate the opportunity to study at my own pace. … Thank Andrew for his support and patience.”
€220 a month. Then most of it back.
€220 a month, interest free, for eighteen months. Finish, and Malta’s Get Qualified Scheme refunds up to 70% of it.
- Both diplomas, tutoring, materials and certification
- No sign-up fee, no interest, nothing hidden
- Stop future payments whenever you need to
- Malta’s Get Qualified Scheme, Malta Enterprise
- Claimed once you hold your certificate
- We support you with the application
A minute on how the refund works.
What the Get Qualified Scheme is, who qualifies, and what you send when you finish.
Study anytime. Completely online.
Built so you can keep your job while you do it.

“When I look at the data, most of our students are studying at 6pm and on Sunday mornings. I don’t see that as a problem to fix, it’s the whole point. This course was built for working professionals, parents, busy people.”
Twelve modules. Twelve assignments. No exams.
How a hospitality business runs: the market, services marketing, sustainability, events, operations, accounts, people, customers. Each module ends in one written assignment, marked by a tutor with feedback.
Level 4Modules 1 to 66 modules
01Academic Writing and Research Skills
Academic writing, referencing and research, with critical thinking applied to hospitality.
02Business Environment for Tourism and Hospitality
External forces on tourism businesses, and how they adapt to economic and political change.
03Services Marketing in Tourism and Hospitality
Marketing services to meet customer expectations; the principles used across the industry.
04Sustainability in Tourism and Hospitality
Why sustainable practice matters, and how businesses cut environmental and social impact.
05Events Management
Planning, organising and delivering events: budget, logistics, stakeholders.
06The Development of the Tourism and Hospitality Industry
How the industry evolved; global trends and their impact.
Level 5Modules 7 to 126 modules
07Digital Marketing Management for Tourism and Hospitality
Promoting services through digital channels: SEO, social media, online engagement.
08Operations Management
Managing service delivery and daily operations: quality, logistics, resource planning.
09Management Accounting
Financial data to monitor performance and manage costs.
10Management of Human Resources
Recruitment, training and staff support; legal and ethical responsibilities.
11Customer Relationship Management
Building long-term customer relationships; improving satisfaction and loyalty.
12Contemporary Issues in Tourism and Hospitality
Current trends and challenges: globalisation, technology, sustainability.
Then, if you want it: the degree.
Awarded by Arden University
Your 120 credits take you straight into the final year of the BA (Hons) Tourism. One more year, online, and from there a postgraduate diploma and an MBA.
About the BA top-up- Later, if you want itMBAPostgraduate diploma first, then the MBA top-up. Online, around work.
- Next, if you want itBA (Hons) TourismFinal year only. One year, online, at Arden University.
- You are hereDiploma in Hospitality and Tourism ManagementLevel 4 and Level 5, this course. Gets you straight into the final year above.

“The diploma gives people so much confidence. Over half of our students come back for the degree, and I am so proud of that. Nobody plans it on day one. You finish, you realise it was doable, and you want the next one.”
Yes, it is a real qualification.
Before you pay anything, you get a recognition statement from MQRIC, Malta’s recognition centre. It says what the diploma is worth here.
The diploma is awarded by OTHM, a UK awarding organisation, and regulated by Ofqual, the UK government’s qualifications regulator. Both diplomas are on its public register. Level 5 on Malta’s framework, the EU framework and the UK framework. Level 6 in Ireland. An employer anywhere in the EU reads it the same way.
Check if I qualifyEvery course at this level: Diplomas in Malta · Diplomas in Ireland
- Qualification
- Diploma in Hospitality and Tourism Management
- Awarding body
- OTHM, United Kingdom
- Regulated by
- Ofqual
- Level
- MQF Level 5 · EQF Level 5
- Credits
- 120 credits
Issued to you before you start. Illustration; the wording on the real statement is MQRIC’s.
Still not sure?
The four questions we get asked most, in two minutes each.
Do you qualify?
The formal entry is a Level 4 qualification or equivalent. Age 16 or over, good written English and a computer with internet. Pick what describes you.
Who you are dealing with.
Online Business School delivers the course. Elephant & Cross enrols you and supports you from Malta.
Tuition centreOnline Business School
A UK online school delivering OTHM diplomas, Level 3 to Level 7, to students in more than 100 countries. Every module is taught through its online portal: recorded lectures, notes, and a tutor for the assignments. It offers Ofqual regulated qualifications.
Your support in MaltaElephant & Cross
Online UK qualifications for working adults in Malta, based in Sliema since 2021. Founded by Andrew Critien and Luca Cachia. About 95% of our students work full time. We tell you if you qualify before you pay, handle the enrolment and the paperwork, and support you with the Get Qualified application when you finish.
5.0 on Google148 Tower Road, Sliema
“The team are super helpful and very supportive. … They truly care about your success.”
Still wondering?
Anything else, ask us. We reply within one working day.
What do I need to get in?
You must be 16 or over, with a Level 4 qualification such as A-levels or an MCAST diploma, or equivalent. If you do not have one but have solid hospitality experience, an exemption is usually granted. Good written English and a computer with internet.
Is the diploma recognised in Malta?
Yes. Both diplomas are awarded by OTHM, a UK awarding body regulated by Ofqual, and are recognised by MQRIC at MQF Level 5. That level sits on the European Qualifications Framework, so it is recognised across the EU.
Are there exams?
No. You are assessed through twelve written assignments, one per module, marked by a tutor with feedback. You can resubmit until you pass.
How long does it take?
Most students finish in 10 to 15 months around a full-time job. There are no deadlines, and you can pause for up to 90 days.
How does the 70% refund work?
Malta’s Get Qualified Scheme refunds up to 70% of your fees as a tax credit once you finish. All Malta residents are eligible. We support you with the application.
What happens if I stop paying?
You can stop future instalments whenever you need to, and nothing more is charged. Payments already made are not refunded.
Can I get a degree after this?
Yes. Your 120 credits take you straight into the final year of the BA (Hons) Tourism at Arden University, online, in one year.
When can I start?
Intakes run throughout the year. Send your details and we tell you the next start date.
Check if you qualify.
Fifteen minutes. A straight yes or no. Nothing to pay before the call.
5.0 on Google15-minute callNo obligation
“Highly recommended for anyone wishing to get a degree or diploma with an accredited University while studying at their own pace and having tutor support when requested. … The team at E&C are very helpful, professional and supportive.”