Malta
Ireland
Global
Frequently Asked Questions
Are these courses eligable for the Get Qualified Scheme?
Yes! You can view the courses already listed by Get Qualified here. To find our diplomas, visit the page and under institute select “N/A”. Next under Course search “Qualifi Level” or “OTHM Level” followed by the level number, and title depending on your course. If you cannot find your course, you must apply to get the course onto the Get Qualified list.
Click the link here to get your course added to the list. In order to complete the form, you also have to present an MQRIC statement which you can get here against a small fee (between €10 and €50). You can also check out our post specifically about how to get your MQRIC statement here. Once you get it, go back to the previous step and get your refund!
Are these courses eligable for a student visa?
No. Our online courses are fully online, meaning they are not eligible for the student visa programme. In order to meet the requirements of the student visa scheme, you will need to find a locally operated course in Malta.
Are there any hidden fees or additional costs?
No, there are no hidden fees or interest charges. The cost of each course is exactly as advertised, and you will not incur additional fees during your studies.
What courses do you offer, and how can I find the right one for me?
We offer a wide range of undergraduate and postgraduate courses through Arden University and the University of Bath, covering areas like business, IT, accounting, human resources, and more. You can explore all our available courses here.
To find the right course for you, think about your career goals, the skills you want to build, and your preferred study pace. You can also speak with one of our course advisors by scheduling a call here.
How does study anytime learning work?
Our OBS diplomas are online and have no fixed ‘lecture’ hours; you can learn whenever you want! We give you all the notes and recorded video lectures you’ll need to succeed. You can submit and work on your assignments on your own schedule, without deadlines. There are also no exams, with 100% of your grades coming from your assignments. Once you finish all your assignments, you graduate. Plus, you can talk to a tutor one-on-one anytime you need extra help. Our courses are really flexible, perfect if you’re busy or working full-time.
What hours is my 1 to 1 tutor available?
For any OBS course, you can set up a meeting with your tutor anytime. Monday to Sunday, morning until late at night (up to 11p.m. Malta time).
Your tutor is a course expert and is here to answer any questions about the course, support your learning, and help you succeed.
How do I contact tutors if I need help?
You can contact tutors through your learning platform or by sending an email to student support. Tutors are available to provide guidance and feedback throughout your studies.
Can I really work full-time and study?
Absolutely! In fact, our online courses are designed for professionals working full-time. Over 90% of our students work full-time and have busy schedules.
Will I get all the notes for the course?
Yes. For OBS course you will get all the notes and recorded lectures for your course. You can see them all on the student portal whenever you like. This helps you learn at your own pace.
Are there any in-person requirements?
No, there are no in-person requirments for our online courses. Everything is fully online, so you can complete your studies without the need to attend physical classes or meetings. This setup is perfect for those who prefer the convenience and flexibility of learning from home or any other location with internet access.
Can I get a job with a Diploma?
Absolutely! Our diplomas are designed to help students transition into new fields of work or step up in their current position. To learn more about career opportunities, read our blog here.
How does the university top-up work?
After completing a Level 5 or Level 7 Diploma students can transition to the final year of a Bachelor’s or Master’s degree at selected universities. Students will be pre-approved to start the top-up with a pathway university whom partner with your course provider.
What payment options are available, and can I pay in installments?
Yes, we offer flexible payment plans to make your learning journey as manageable as possible. You can choose to pay the full course fee upfront or opt for an installment plan spread over the duration of your studies.
For more details about payment plans and options available for your chosen course, please contact us directly or schedule a call with one of our advisors.
Will I receive a recognised qualification upon completion?
Absolutely! Upon successful completion of your course, you will receive a degree or diploma issued directly by the accredited university you enrolled with. Your qualification will be fully recognised and respected globally. While our courses are not accredited in Malta (Maltese-based courses listed by the MFHEA), our courses hold MQRIC statements verifying their level, comparability and recognition in Malta.
Do the online courses feature exams?
Assessment methods vary depending on the course but generally include written assignments, projects, case studies, and occasionally exams. Detailed assessment criteria will be provided at the start of your course. Our online courses do not feature any form of exams.
How will I receive course materials, and what support is provided?
All course materials are provided online, giving you the flexibility to study whenever and wherever suits you best. This includes recorded lectures, e-books, articles, and interactive discussion forums.
You will also have direct access to experienced tutors who can assist you via email, scheduled calls, and online discussions. If you need additional guidance, feel free to reach out to our support team at any time.
Will my degree or diploma mention that I studied online?
No, there is no distinction between online and in-person study. All qualifications are awarded to the same rigorous standards and are fully recognised worldwide.
What is the refund policy for OBS courses?
We offer a 7-day money-back guarantee for all OBS courses. If you decide the course isn’t right for you within this period, you can receive a full refund of your first payment. Contact our support team to start the process.
Can I switch to a different OBS diploma course if I change my mind?
In some cases, students can transfer to a different course. Since this is handled on a case-by-case basis, we encourage you to speak directly with an advisor to discuss your situation. Schedule a call here.
How do I apply for a University of Bath course?
To apply, simply click here and complete the application form. Make sure you meet the course-specific requirements listed.
What is the refund policy for University of Bath courses?
We offer a 7-day money-back guarantee for all University of Bath courses. If you decide the course isn’t right for you within this period, you can receive a refund of your last payment. Contact our support team to start the process.
How do I apply for an Arden University course?
To apply, click here. For step-by-step guidance, visit our Arden University Application Guide.
How long does the application process take for Arden University courses?
The application process for Arden University courses can take up to 90 days. We recommend submitting all required documents as early as possible to avoid delays.
What is the refund policy for Arden University courses?
We offer a 14-day money-back guarantee for all Arden University courses. If you decide the course isn’t right for you within this period, you can receive a refund of your first payment. Contact our support team to start the process.
What is our cancellation policies?
It’s simple, cancel anytime! Each payment secures your place on the course for the next 30 days, cancelling will end your access and no further payments will be requested.
What happens if I miss a payment for my course?
If a payment is missed, we will work with you to resolve the issue in a timely manner. However, regular or consistent failure to make payments may result in disqualification from the course and removal of access to study materials.
Are there any scholarships or financial aid options available?
Scholarships are not available. However, students can benefit from the 70% government refund scheme through Get Qualified. For more details, read our Get Qualified blog post here.
How long do I have to complete my course?
It depends on the provider: Arden University and University of Bath courses are on fixed schedules and must be completed within the designated time frame stated during enrolment. OBS courses are fully flexible and can be completed in as little or as much time as you need. However, once completed, additional time is required to submit results to the awarding body and receive your certificate.
How long does the application process typically take?
The application process for OBS courses is incredibly fast, often completed in as little as 1 working day.
The application process for University of Bath courses can take up to 90 days. To avoid delays, we recommend completing your application as soon as possible and ensuring all documents are submitted correctly.
The application process for Arden University courses can take up to 90 days. We recommend submitting all required documents as early as possible to avoid delays.
