Your Step-by-Step Guide to Beginning Your Course with Elephant & Cross

So you’ve enrolled. What’s next? At Elephant & Cross, we’ve made the process as simple and supportive as possible. Whether you’ve just enrolled or are still figuring out your next move, here’s exactly what to expect.

1. Know Your Enrolment Date ✅

Once your first payment has been made, your enrolment will be aligned with your preferred intake. If you’re not sure when your course officially starts, contact an advisor. All intakes begin the first week of the month.

2. Provide Any Outstanding Documents 📄 

After you’ve completed your payment, you’ll receive an email asking for any remaining documents. This may include:

• A copy of your CV

• Proof of ID

• Previous academic transcripts (if required)

Respond to this email as soon as possible so we can finalise your enrolment and get you set up on the platform.

3. Wait for Your Logins 🔑 

Your login credentials will be emailed to you by the course provider within a few days of the start of your enrolment month.

Important: These emails sometimes land in spam or promotions folders. If it’s your first time hearing from the university, your mailbox might not correctly identify these emails. Please check those folders regularly so you don’t miss any important updates.

4. Log In and Explore 🚀 

Once your login arrives, it’s time to get started!

We recommend:

• Logging in and setting up your password

• Taking the platform tour

• Attending the optional induction session

• Checking the course calendar and assignment schedule

You can find all the information required to complete your course on the platform. No need to use external sources.

Still Unsure About What Comes Next?

If you’ve already enrolled and haven’t received your start date, logins, or next steps, don’t worry. Wait patiently for processing to be completed, or send us an email at [email protected]. Have a more complicated question? Book a quick call with an advisor.